Overpriced Carpet Purchases During Your Holiday

Hand-knotted Carpets as Supposed Bargains

Hand-knotted carpets, such as Hereke silk carpets or artworks from the Özipek carpet manufacturer, have always been among the most beautiful and valuable carpets in the world. However, this traditional craft is now taking new directions. In close cooperation with tour operators, a far more lucrative mass business has developed.

This is because travel providers often entice tourists with particularly attractive package tours to various holiday destinations such as Turkey, Northern Cyprus, Cyprus, Crete, Greece, Morocco, and Dubai, frequently advertised as “educational trips” or “cultural tours,” which then include excursions to carpet manufacturers. During these trips, similar to jewelry purchases in Turkey and other countries, tourists are deliberately led to sales events for hand-knotted wool and silk carpets and are then enticed with dubious intentions to purchase an overpriced souvenir.

Aggressive Sales Tactics During Carpet Manufacturer Visits

The process for this scheme is always the same: First, tourists are shown the production of handmade carpets. They can watch the weavers knotting at the loom and convince themselves of the quality of these luxury goods. However, after the demonstration, they are persuaded with sophisticated and aggressive sales tactics to purchase the overpriced carpets. Given these intrusive methods, tourists quickly feel pressured to buy; carpet purchases in the five-figure range are not uncommon.

Typical dealers of this kind include Carpet Center, Carpet Weavers Center, Denizli Hali, and GÖRDES Carpet & Jewellery. A complete list of known carpet dealers can be found in our dealer directory.

Revoking a Carpet Purchase in the Holiday Country

However, after returning home, the beautiful souvenir often turns out to be a fraud, as the carpet was sold at exorbitant prices and does not meet the advertised quality criteria. Tourists feel deceived and want to undo the purchase or at least obtain a price reduction.

From Germany, however, it is difficult for deceived tourists to assert their claims against the respective dealers and, for example, to organize the revocation of the purchase contract or the return of the overpriced carpets. They are unaware of their consumer protection rights and are at a loss as to what should happen with the hand-knotted carpets.

Legal Advice for Overpriced Carpet Purchases

As a law firm based in Germany with excellent connections in Turkey, Northern Cyprus, Cyprus, Crete, Greece, Morocco, and Dubai, gençer & coll. is the right partner to advise you on consumer protection as a defrauded tourist. We have many years of experience in enforcing purchase price reductions or withdrawals from overpriced carpet purchases in the respective holiday countries. We provide solution-oriented advice as your lawyer.

• Have you been persuaded during your holiday to make a carpet purchase at inflated prices and now wish to withdraw from the purchase?
• Do you wish to obtain a price reduction for carpets that have already been partially paid for?

Process and Support

• Initial consultation, including discussion of the next steps
• In-depth consultation after a thorough analysis of your case
• If necessary, requesting expert appraisals to substantiate price differences
• In most cases, out-of-court settlement with the carpet dealer based on applicable laws.

Goals and Prospects of Success after an Overpriced Carpet Purchase

• Withdrawal or rescission from the purchase contract based on legal grounds
• In complex cases, structuring an amicable, out-of-court solution with the aim of reducing the purchase price (often possible)

Time Commitment and Duration of Proceedings

• Consultations are available at any time and on short notice.
• Detailed consultation upon submission of the required information
• The out-of-court process largely depends on the successful cooperation of all parties involved
• Court proceedings are rarely necessary

Costs and Fees

• Billing of statutory fees or fair flat fees for out-of-court representation is possible.
• Legal protection insurance policies regularly cover the costs; we will also handle the coverage inquiry for you at no additional charge